Privacy Policy

Last Updated: 05 May 2026

This Privacy Policy explains how Skip Solutions (“we”, “us”, “our”) collects, uses, and protects information when you use the Skip Bin Booking Plugin (“Plugin”, “Service”).

By using the Plugin, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect limited information necessary to operate and support the Plugin, including:

a. License & Account Information

License key details
Domain name where the Plugin is installed
Purchase or subscription status

b. Technical Data

WordPress environment details (version, PHP version)
Plugin usage logs (error logs, feature usage statistics)
IP address (for security and validation purposes)

c. Business Configuration Data (User Provided)

Depending on how you configure the Plugin, it may store:

Skip bin pricing rules
Service areas / locations
Booking form data
Customer booking details (name, address, contact info, etc.)

2. How We Use Information

We use collected data to:

Activate and validate your license
Provide plugin functionality and updates
Improve performance and security
Diagnose technical issues
Prevent unauthorized usage or abuse
Provide customer support

We do NOT use your data for advertising or sell it to third parties.

3. Customer Booking Data

The Plugin may process customer booking information such as:

Name
Email address
Phone number
Delivery address
Booking details (bin size, date, waste type, etc.)

This data is:

Stored in your WordPress database
Controlled entirely by your website
Not accessed by us unless required for support (and only with permission)

You are responsible for ensuring compliance with applicable privacy laws when collecting customer data.

4. Data Sharing

We may share limited data only in the following cases:

To validate license usage (e.g., domain verification)
With third-party services you choose to integrate (e.g., payment gateways, SMS providers)
When required by law or legal process

We do not sell, rent, or trade personal data.

5. Third-Party Services

The Plugin may integrate with third-party services such as:

Payment gateways (e.g., Stripe, PayPal, bank IPGs)
Email delivery services
SMS or notification systems
External APIs

These third parties operate under their own privacy policies, and we are not responsible for their data handling practices.

6. Data Storage & Security

We take reasonable measures to protect data, including:

Secure API communication (HTTPS)
License validation security checks
Limited access to internal systems

However, no system is 100% secure, and we cannot guarantee absolute security of data stored on your server.

7. Data Retention

We retain license and technical data for as long as necessary to:

Provide active services
Maintain license validity
Comply with legal obligations

Customer booking data is stored on your website and is retained according to your own WordPress database policies.

8. Your Responsibilities

As a user of the Plugin, you are responsible for:

Managing and securing customer data collected through your website
Complying with applicable data protection laws (including GDPR if applicable)
Informing your customers about data collection practices
Maintaining secure access to your WordPress site

9. GDPR & International Compliance

If you operate in regions covered by GDPR or similar laws, you are responsible for:

Obtaining user consent where required
Providing access or deletion requests
Ensuring lawful processing of personal data

We provide tools to help manage data, but compliance is your responsibility as the data controller.

10. Children’s Privacy

The Plugin is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Plugin means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: info@skipsolution.tech
Website: skipsolution.tech